Data controller
Philippe GERVAIS — sole trader trading as Aller-Retour 74.
Contact: aller.retour.74@gmail.com.
Information collected
The trip request form collects your name, email address, phone number, journey details and any additional information you choose to provide. Required fields allow us to review and respond to your request.
Use of your information
Your information is used to respond to your request, prepare a quote, confirm availability and arrange the transport service. This processing is necessary to take steps at your request before a contract is concluded and, where applicable, to provide the agreed service.
Recipients and delivery
Requests are addressed to Philippe GERVAIS. The website uses Cloudflare to process the form and Resend to deliver the notification email to the business Gmail inbox. These technical services may process data outside the European Union under their applicable data protection arrangements.
Retention
Information is retained for the time needed to process your request and follow up the service. Documents relating to a completed service may be retained to meet legal obligations or handle claims.
Your rights
You may request access to your information, correction or deletion and, where applicable, restriction of processing or data portability, subject to the conditions provided by applicable regulations. Contact aller.retour.74@gmail.com.
You may also lodge a complaint with the French data protection authority: cnil.fr.
Browsing
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